ReSound Alera & Verso Wireless Streamed Audio Bass Boost

On occasion we get very interesting reader comments; and this one from ReSound fires the first shot in the “Made for iPhone” War, Part 1 left by Hank is good enough to merit a separate article:

I have the Verso 9 BTE and just got the Unite Phone Clip + last week. It works fine with my iphone 4, but I’m hoping maybe I can improve the awful tinny sound of streaming music by changing the eq settings on one of my H.A. preset programs. I don’t know if that would work, but I sent email to Resound asking them about it before I speak to my Aud. Didn’t want to sound stupid. :-)

Hank, first off no question is stupid; but you indeed have a Very Good Question. In fact, the Mini Mic and TV streamer have Streamer BassBoost for just this reason. Unfortunately, this feature is Not Available for the Phone Clip & Phone Clip+. Please see these two Aventa 3.4 fitting screens:

Aventa 3.4 programming screen showing where Streamer BassBoost is selected and displayedClick to enlarge in a new screen

Aventa 3.4 programming screen showing where Streamer BassBoost is selected and displayed
Very Important: The default for Streamer BassBoost is Mild. Please see the text for the ramifications. ◄
Click to enlarge in a new screen

Aventa 3.4 programming screen showing where Streamer BassBoost is Not AvailableClick to enlarge in a new screen

Aventa 3.4 programming screen showing where Streamer BassBoost is Not Available
Click to enlarge in a new screen

Discussion & Recommendation:

The idea of a boost in bass while using a streamer is used to compensate for the loss of low frequency response from the commonly used receiver-in-canal (RIC) and thin tube “open fit” using a tulip dome eartip; and in fact it appears that Streamer BassBoost is switched on to Mild by default.

Increasing the low frequency response while listening to streamed is a double-edged sword, however: Although it will “sound good” while listening to the TV audio, in fact we’ve found it can be detrimental when using the Mini Mic, especially in noisy environments when it has the most benefit for improving the signal-to-noise ratio of the talker.  For this reason, it is the recommendation of The Hearing Blog to disable Streamer Bass Boost if the Mini Mic is part of the hearing aid system… And it is also the strong recommendation of The Hearing Blog to include the Mini Mic in every Verso and Alera fitting: It’s that important.

On The Other Hand, due to the general nature of the source of Bluetooth streamed audio, namely that it used for phone and music as opposed to picking up ambient audio, we hope they include Streamer BassBoost for Phone Clip & Phone Clip+ accessories.

Hank, you had a Very Good Question!

Comment problems:

It’s been brought to our attention from several of our readers that they were having their comments rejected by the Akismet plug-in for WordPress as spam. This is unacceptable to us; and we are soliciting suggestions for a replacement. Unfortunately, we have to use something to screen for spam, as we were receiving over 100 spam comments per day at its’ peak. In the interim, to save retyping, we recommend selecting & copying all of your text to the clipboard: If your comment is accidentally rejected, simply paste it into an e-mail message, put “Rejected Comment” in the subject line, and send it to us at Dan@Snip.Net and we’ll manually post it for you~

 

← Telehealth for Programming Hearing Aids and MAPping CI's ReSound fires the first shot in the “Made for iPhone” War, Part 1 (update 2) →

About the author

Dan Schwartz

Electrical Engineer, via Georgia Tech

3 Comments

  1. William Hole
    April 22, 2013 at 9:52 am

    Just my question for my new Resound Forza (Costco).

    Streaming experiments with mic sound very tinny – this is a major disappointment, my only one so far.
    It seem unreasonable to me that the Streamer Bass Boost is not under user control, so that I can enjoy the hearing range I have, when I have a perfect audio signal for streaming.

    I hope there is a way to work around this – if not, does Costco and Resound need to correct it?

    Thanks


    • Dan Schwartz
      April 22, 2013 at 12:54 pm

      My comment accidentally got deleted; and since I’m in a hurry I’m posting this picture, which is part of my reply.
      When I get a chance, I’ll update this comment.


  2. John
    July 13, 2013 at 3:17 pm

    I have the ReSound Future hearing aids. I bought the Unite Mini Microphone for the specific purpose of streaming music from my phone (and other devices) to my hearing aids through the line-in. However, the sound is very tinny and it actually hurts my ears after listening to it for a time (and this is after spending an hour adjusting the EQ and raising the low frequencies as high as they could go). The sound quality is really quite poor and disappointing. Is this because the sampling is only 20 kHz rather than the standard 44.1 kHz of CD audio?


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